Saturday, October 6, 2007

Cox Sucking Update

Well, Friday, 2 days after I sent my why-no-HD-for-the-playoffs query to Cox eCare I got a response:

Thank you for your recent e-mail to Cox Communications regarding your interest in TBS HD.

We appreciate you taking the time to advise us of your interest in the TBS HD channel. We understand that TBS may be advertising high definition (HD) offerings. We do not have any plans at this time, though, to add TBS HD to our line-up in Arizona.


Although this channel is not currently available, we have notified our Programming Department of your interest in seeing it added to our line-up. We value your feedback and strive to offer a variety of channels to meet the needs of our customers. We are especially interested in providing programming specifically requested by customers like you.


We must consider a number of factors, though, when choosing to add or delete programming. These factors include programming costs, program ratings and the effect that the addition or subtraction will have on theremaining line-up.


Please be aware we are planning to add some new HD channels after the first of the year. We are always looking for unique HD programming.


Thank you again for contacting us via e-mail. Please let us know if we can be of further assistance.


Sincerely,

Steve
E-Care Specialist
Cox Communications
www.cox.com

Hmmm ...not until 2008?!?! I wonder if this is how long it took to determine that the "Mojo" channel met their "number of factors". What are those magical factors that Mojo channel shows Three Sheets (a show about drinking) and Beer Nutz (another show about drinking) meet that The Diamondbacks/Cubs playoffs fail??

Pretty cool that Steve, the eCare specialist (I imagine it's much like a gastro-intestinal specialist but with less scrubbing) has notified the Programming Department of my interest, as if no else has yet. Hopefully they will take it under advisement first thing in '08, if they can tear themselves away from a Beer Nutz marathon.

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